Starting March 17, 2025 Interac will begin using a second SMS short code, 100002, to improve the delivery of e-Transfer text notifications. Previously, all Interac e-Transfer text messages were sent from short code 100001, but going forward, messages may also come from 100002.

(A short code is a five to six digit recognizable mobile number that businesses use to send messages to customers. Interac uses short codes to deliver e-Transfer notifications to recipients. The short code will be the phone number associated with an Interac contact on a mobile device.)

Mobile Banking - Apple Devices
Please be advised that the widget feature for mobile banking is not functioning properly on Apple devices after the iOS 18 upgrade. As a result, the feature that shows favorites and account balances has disappeared from the "Today View" on users' devices. However, the widgets are still visible on the pre-login screen of the iOS app, which remains unaffected by the upgrade.  We are actively working to resolve this issue and apologize for any inconvenience it may cause.