Service Notices

Starting March 17, 2025 Interac will begin using a second SMS short code, 100002, to improve the delivery of e-Transfer text notifications. Previously, all Interac e-Transfer text messages were sent from short code 100001, but going forward, messages may also come from 100002.

(A short code is a five to six digit recognizable mobile number that businesses use to send messages to customers. Interac uses short codes to deliver e-Transfer notifications to recipients. The short code will be the phone number associated with an Interac contact on a mobile device.)

Members who have not used online banking for more than 120 days are required to contact our Service Centre at (780) 826-3377 to re-establish access.

We appreciate your understanding as we look to protect our members from fraudulent online account access.

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Online Banking
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Mobile Banking App
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INTERAC e-Transfer
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Member Card/ATMs
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